|Title||A Process Model of Trust in Automation: A Signal Detection Theory Based Approach|
|Publication Type||Conference Proceedings|
|Year of Conference||2014|
|Authors||Zuniga, J, McCurry, MJ, Trafton, JG|
|Conference Name||Proceedings of the Human Factors and Ergonomics Society Annual Meeting|
|Number of Volumes||1|
This paper discusses the first experiment in a series designed to systematically understand the different characteristics of an automated system that lead to trust in automation. We also discuss a simple process model, which helps us understand the results. Our experimental paradigm suggests that participants are agnostic to the automation’s behavior; instead, they merely focus on alarm rate. A process model suggests this is the result of a simple reward structure and a non-explicit cost of trusting the automation.
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