TitleA Process Model of Trust in Automation: A Signal Detection Theory Based Approach
Publication TypeConference Proceedings
Year of Conference2014
AuthorsZuniga, J, McCurry, MJ, Trafton, JG
Conference NameProceedings of the Human Factors and Ergonomics Society Annual Meeting
Volume58
Number of Volumes1
Pagination827-831
Date Published10/2014
Abstract

This paper discusses the first experiment in a series designed to systematically understand the different characteristics of an automated system that lead to trust in automation. We also discuss a simple process model, which helps us understand the results. Our experimental paradigm suggests that participants are agnostic to the automation’s behavior; instead, they merely focus on alarm rate. A process model suggests this is the result of a simple reward structure and a non-explicit cost of trusting the automation.

URLhttp://pro.sagepub.com/content/58/1/827.abstract
DOI10.1177/1541931214581174
Full Text
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https://www.nrl.navy.mil/itd/aic/sites/www.nrl.navy.mil.itd.aic/files/pdfs/Zuniga%20Process%20model%20of%20trust%20HFES%20proposal%202014.pdf
NRL Publication Release Number: 
14-1231-0994